eConciliador is a global software company that provides a fully automated online dispute resolution platform that leverages Big Data, Machine Learning and Artificial Intelligence to allow users to negotiate and settle legal claims, debt collection and other customer service disputes 24/7, 365 days of the year.
Launched in January 2014, eConciliador has become the #1 online dispute resolution software and one of the top online debt collection platforms in Brazil. eConciliador has been accessed by hundreds of thousands of people via smartphone, tablet and desktop and has resolved tens of thousands of legal, debt collection and customer service cases throughout Brazil, Latin America and Europe.
We believe that negotiating and settling disputes can be done in an amicable and conciliatory manner. Through the seamless fusion of technology and human contact we developed an effective solution to solve conflicts in today’s globalized and online world. We continuously work to bring companies and consumers, as well as creditors and debtors, closer together through conciliation, aiming for a win-win for all parties.
eConciliador is now actively expanding globally to continue to assist in settling disputes and becoming the method of choice for consumers and companies throughout the world.